What Does it Mean to Hug Your People?

On this episode of the Family Business Voice, Jack Mitchell talks to Ramia about Mitchell Stores’ people-centric philosophy – hugging.

– Mitchell Stores thrives on its ability to engage its people, both customers and employees.

– Jack Mitchell calls his people-first philosophy hugging.

– People-centrism coupled with Mitchell Stores’ impeccable governance has carried the family business through retail disruption. Despite a growing online presence, brick and mortar stores are still their main breadwinner.

This post originally appeared on The Family Business Voice.

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