– According to Cecily, you must understand people on a personal level to know how to deal with them as an individual in a business.
– When she joined, QSS’ culture was at best behind the times, however, she was able to overhaul it while maintaining an excellent relationship with her employees.
– Cecily collaborates with employees and includes them in decisions. They feel like they are an integral part of QSS and wish to contribute to its growth.
This post originally appeared on The Family Business Voice.
